FAQ

teamLab Planets TOKYO is a museum where you walk through water, created by art collective teamLab. Immerse yourself physically in the massive artwork spaces together with others, perceive the art with your body, and become one with the art. The museum includes an area where you walk barefoot through water while experiencing the artworks, a flower garden, an area featuring artworks that allow you to perceive the world through your body, and a café area where you can take a break.

The concept behind teamLab Planets TOKYO is to “With Your Entire Body, Immerse, Perceive, and Become One with the Art.” The artworks change depending on the presence of people, and the existence of the artworks is continuous with your body and with others. Immerse yourself physically in the massive artwork spaces, perceive them with your body, and become one with the art.

At teamLab Planets TOKYO, you can experience a wide variety of artworks, including works experienced while walking barefoot through water, a flower garden, and groups of artworks that allow you to perceive the world through your body. Highlights include Drawing on the Water Surface Created by the Dance of Koi and People – Infinity, where koi swimming across the water change through the presence of people; The Infinite Crystal Universe, where countless light sculptures extend infinitely; and Floating Flower Garden: Flowers and I are of the Same Root, the Garden and I are One, a garden where people become immersed in flowers and become one with them. The museum also features educational projects, including Catching and Collecting Forest, where you can catch and observe a variety of extinct animals; Athletics Forest, three-dimensional space designed to encourage spatial thinking through physical movement; and Future Park, a project for Co-Creation.

Yes. Some artworks change in response to the changing seasons. In Drawing on the Water Surface Created by the Dance of Koi and People – Infinity, when the swimming koi collide with people, they transform into flowers and scatter. The flowers change with the seasons. We recommend visiting more than once to enjoy the different scenery at different times of the year.

Vegan Ramen UZU Kyoto has been listed in the Michelin Guide Kyoto Osaka as a Bib Gourmand, recognizing restaurants that offer good food at good value, for five consecutive years. It was also awarded a Michelin Green Star in both 2025 and 2026. At teamLab Planets TOKYO, you can enjoy ramen created exclusively for teamLab Planets around Tent and Wisteria Cherry Tree, or inside the artwork space Emptiness Table. Vegan Ramen UZU is available only to guests who have entered teamLab Planets TOKYO. Entry is not available before the admission time shown on your teamLab Planets TOKYO ticket.

The café offers tea and sweets, including ice cream, muffins, and a variety of teas for takeaway. You can enjoy them around Tent and Wisteria Cherry Tree.

Glass House is a space where orchids from Floating Flower Garden, an artwork at teamLab Planets TOKYO, are cultivated again after their flowers have fallen. Tea and sake can also be enjoyed in this space. You can experience artworks such as Nursery Lamps in Spontaneous Order, in which lamps containing the light and water needed to grow the orchids glow in their own unique rhythms, and Tea and Sake in Spontaneous Order, in which tea and sake begin to flicker in their own unique rhythms and produce tones when tea is prepared or sake is poured. An order of food or drink is required to experience the artworks. For safety reasons, children aged 12 and under are not allowed to enter.

Emptiness Table is a space inside teamLab Planets TOKYO where you can enjoy Vegan Ramen UZU inside an artwork. While seated, you can enjoy vegan ramen or tea within the artwork Reversible Rotation in the Black Emptiness, where traces are drawn through the darkness in front of you. An order of food or drink is required to experience the artwork.

Sketch Factory is a place where you can turn your experience at teamLab into a souvenir. Creatures such as the fish you draw in the artworks Graffiti Nature and Sketch Umwelt World can be made into items including badges, hand towels, T-shirts, tote bags, paper crafts, and puzzles to take home. Each item is available for purchase.

Living Art Store is a flower shop where you can purchase a variety of orchids that once bloomed as part of the artwork Floating Flower Garden at teamLab Planets TOKYO and have since been cultivated again.

teamLab Planets TOKYO (Toyosu; official name: teamLab Planets TOKYO) is a museum where you walk through water. The artworks change depending on your presence and the presence of others, and the existence of the artworks becomes continuous with your body and with others. You immerse yourself physically in these massive artwork spaces together with others, perceive them with your body, and become one with the art. The museum includes an area where you walk barefoot through water while experiencing the artworks, a flower garden, groups of artworks that allow you to perceive the world through your body, and a café area where you can take a break. Since opening in 2018, teamLab Planets has welcomed visitors from more than 211 countries and regions, and surpassed 10 million visitors in October 2025. From April 1, 2023 to March 31, 2024, it recorded 2,504,264 visitors and was recognised by Guinness World Records as the most visited museum dedicated to a single art group in the world. It was also named Asia’s Leading Tourist Attraction at the World Travel Awards in 2023 and 2025. teamLab Borderless (Azabudai Hills; official name: teamLab Borderless: MORI Building DIGITAL ART MUSEUM) is a world of artworks without boundaries, a museum without a map created by art collective teamLab. Artworks move out of rooms, relate to other works, influence each other, and at times intermingle, without boundaries. Through this group of works, one continuous world without boundaries is created. Immerse your body in borderless art. Wander, explore with intention, discover, and create a world with others. Both museums feature many artworks that can only be experienced at these locations in Japan. Many visitors spend around two hours at each museum. Ticket prices at both museums vary depending on the season, with adult tickets starting from JPY 3,600. Among domestic visitors, around half have visited both museums.

teamLab Planets TOKYO has received numerous awards and international recognition for its immersive art experiences. ・July, 2018: Grand opening in Toyosu, Tokyo. ・December, 2018: Selected for designboom’s “TOP Exhibition 2018.” ・July, 2019: Annual visitors surpassed 1.25 million. ・May, 2022: Selected by Lonely Planet as one of "Tokyo's Top 7 Museums Worth Queuing For (Even for Locals)." ・September, 2023: Named Asia’s Leading Tourist Attraction 2023 at the World Travel Awards, becoming the first attraction in Japan to receive the title and ranking No. 1 in Asia. ・January, 2024: Ranked 5th in the World’s Most Popular Museums in Google's Year in Search 2023. ・June, 2024: Ranked No. 1 nationwide in the Inbound Tourist Destination Ranking 2023 published by Visit Japan Lab (honichi.com). ・July, 2024: Annual visitor numbers surpassed 2.5 million. ・July, 2024: Recognized by GUINNESS WORLD RECORDS™ as the World's Most Visited Museum (Single Art Group), with 2,504,264 visitors recorded between April 2023 and March 2024. ・January, 2025: Major new areas, including the Athletics Forest, opened to the public. ・October 2025: Named Asia’s Leading Tourist Attraction at the World Travel Awards for the second time. ・October, 2025: Cumulative visitor numbers surpassed 10 million.

Tickets are not sold on-site.

Tickets purchased through the teamLab Planets TOKYO Ticket Store can be changed up to 3 times, no later than 2 hours before the admission time. Example: For tickets from 10:00-10:30 → changes can be made until 8:00 For tickets from 19:30-20:00 → changes can be made until 17:30 ※ For tickets purchased through travel agencies, convenience stores, etc., please contact the respective sales outlets. To change the admission date and time, please use the "Change Admission Date and Time" button displayed on My Tickets. 【Tickets that cannot be changed】 ・Partial changes for multiple tickets purchased in one transaction ・Tickets not fully reclaimed after being distributed ・Tickets purchased with a coupon ・Sold-out tickets for the desired new date and time ・Tickets for dates and times outside the sales period

Tickets cannot be cancelled or refunded once purchased. However, if you bought your tickets through our website, you can change the date and time of entry no later than 2 hours before the admission time. Please use the Change Admission Date and Time feature to change the time to your convenient time. See here for changes to the admission time and date

We may refund tickets depending on the reason. We will inform you of the refund method in the following ways. ・teamLab Planets TOKYO Ticket Store ・teamLab Planets TOKYO Official website ・teamLab Planets TOKYO Official Facebook ・teamLab Planets TOKYO Official X ・Send e-mail to the e-mail address at the time of purchase

After payment for the date and time you wish to change is made, we will refund you the amount before the change.

The following payment methods are available when using teamLab Planets TOKYO Ticket Store. When Purchasing as a DMM Member ・Credit Card (Visa/JCB/American Express/Diners) *Cannot be paid for with DMM points. When Purchasing as a Guest (Not Logged in as a DMM Member) ・Credit Card (Visa/Master/JCB/American Express/Diners) ・PayPay ・UnionPay Card *The UnionPay card is the generic term for credit cards and debit cards that can use the inter-bank payment network run by China UnionPay (UnionPay, official name China UnionPay). When using UnionPay, you will be required to enter your UnionPay Card number on the UnionPay payment page. See here for the UnionPay official site We do not support paying in installments with credit or UnionPay cards. One-time payments accepted only.

Payment will be made when your ticket purchase is complete. *Withdrawal after payment depends on the closing date of the credit card company, so please contact your card company.

The Ticket Store does not charge any fees other than the ticket price. *Transportation as well as food and drink in the dining facilities at teamLab Planets TOKYO require a separate charge.

Receipts can be issued online starting from the day after the admission date. To display the receipt, click the 'Issue Your Receipt' button shown on 'My Tickets'.

All prices listed include tax. If you want to check the amount of consumption tax, please check the receipt. Click here for how to issue a receipt

The [People with disabilities Ticket] is a ticket with a discount for people with disabilities, who can attest a disability certificate. For people using this ticket type, please make sure to buy the right ticket type, and prepare a certificate that you will have to show at the entrance. - Certificates accepted by teamLab Planets TOKYO : People with Physical disabilities, Intellectual disabilities, People with disabilities from WWII or any war casualties. Also, the special discount is available for one person accompanying the person with disabilities. *Only one person accepted. *The person has to enter the facilities in the same time as the person with disabilities. Otherwise, they won't be accepted inside the facilities.

You can still enter teamLab Planets Tokyo if you arrive on site within the same day during open hours. Please ask a nearby staff at the venue. * Last admission is 1 hour before closing.

By Train: Take the JR Yamanote Line from Tokyo Station to Yurakucho Station. Transfer to the Tokyo Metro Yurakucho Line and take it to Toyosu Station. From Toyosu Station, transfer to the Yurikamome Line and get off at Shin-Toyosu Station. teamLab Planets TOKYO is approximately a 3-minute walk from Exit 1A of Shin-Toyosu Station. By Taxi: Approximately 15 minutes from Tokyo Station.

By Train: From Shinjuku Station: Take the Toei Shinjuku Line to Ichigaya Station. Transfer to the Tokyo Metro Yurakucho Line and take it to Toyosu Station. From Toyosu Station, transfer to the Yurikamome Line and get off at Shin-Toyosu Station. teamLab Planets TOKYO is approximately a 3-minute walk from Exit 1A of Shin-Toyosu Station. From Shibuya Station: Take the Tokyo Metro Hanzomon Line to Nagatacho Station. Transfer to the Tokyo Metro Yurakucho Line and take it to Toyosu Station. From Toyosu Station, transfer to the Yurikamome Line and get off at Shin-Toyosu Station. teamLab Planets TOKYO is approximately a 3-minute walk from Exit 1A of Shin-Toyosu Station. By Taxi: ・From Shinjuku Station: Approximately 30 minutes ・From Shibuya Station: Approximately 30 minutes

By Train: From Ginza: Take the Tokyo Metro Yurakucho Line from Ginza-itchome Station to Toyosu Station. Transfer to the Yurikamome Line and get off at Shin-Toyosu Station. teamLab Planets TOKYO is approximately a 3-minute walk from Exit 1A of Shin-Toyosu Station. From Asakusa: Take the Toei Asakusa Line from Asakusa Station to Shimbashi Station. Transfer to the Yurikamome Line and get off at Shin-Toyosu Station. teamLab Planets TOKYO is approximately a 3-minute walk from Exit 1A of Shin-Toyosu Station. By Taxi: ・From Ginza: Approximately 10 minutes ・From Asakusa: Approximately 20-30 minutes By Shuttle Bus: A paid shuttle bus service is available between GINZA SIX and teamLab Planets TOKYO.

By Train: From Narita Airport: Take the Keisei Skyliner to Nippori Station. Transfer to the JR Yamanote Line and take it to Yurakucho Station. Transfer to the Tokyo Metro Yurakucho Line and take it to Toyosu Station. From Toyosu Station, transfer to the Yurikamome Line and get off at Shin-Toyosu Station. teamLab Planets TOKYO is approximately a 3-minute walk from Exit 1A of Shin-Toyosu Station. From Haneda Airport: Take the Tokyo Monorail to Hamamatsucho Station. Transfer to the JR Yamanote Line and take it to Shimbashi Station. Transfer to the Yurikamome Line and get off at Shin-Toyosu Station. teamLab Planets TOKYO is approximately a 3-minute walk from Exit 1A of Shin-Toyosu Station. By Taxi: Approximately 15 minutes from Haneda Airport via the Shuto Expressway. By Airport Limousine Bus: Airport limousine bus services operate from both Haneda and Narita airports to the Toyosu area. From Haneda Airport, buses operate to Michino Terrace Toyosu (Toyosu Market-mae). Buses from Narita Airport also operate to Michino Terrace Toyosu (Toyosu Market-mae). From the bus stop, teamLab Planets TOKYO can be reached on foot or by other means of transport. For the latest timetables, boarding locations, and other details, please check the official website of the relevant bus operator.

One of the main attractions of teamLab Planets TOKYO is that the artworks offer non-verbal experiences that can be enjoyed regardless of the language you speak. In fact, approximately 70% of visitors come from overseas, representing more than 211 countries and regions. Visitors can experience a variety of artworks, including artworks experienced while walking barefoot through water, a flower garden, and groups of artworks that allow you to perceive the world through your body. The dedicated app provides information about the concept behind each artwork in multiple languages, including Japanese, English, Chinese, and Korean. The official website and ticketing website are also available in multiple languages, and many staff members at the museum speak English.

Yes. Since the artworks offer intuitive, nonverbal experiences, teamLab Planets TOKYO is enjoyed by many children. In Athletics Forest, children can experience art with their whole bodies in complex, three-dimensional spaces. They can climb through Aerial Climbing through a Flock of Colored Birds and balance on Balance Stepping Stones in the Invisible World. Another popular artwork is Sliding through the Fruit Field, where fruit grows as you slide down the slide. There is also Graffiti Nature, where creatures you draw come to life and move within the artwork. Through works such as Sketch Umwelt World, where your drawings appear in three dimensions before your eyes and fly out into the world, and A Table Where Little People Live, where you can play with little people who live on the table, children can experience “co-creation,” freely creating a world together with others. Some artworks in Athletics Forest cannot be experienced while wearing sandals that do not secure the heel or high-heeled shoes, so we recommend visiting in athletic shoes. Children aged 3 and under can enter free of charge. Children under the age of 13 cannot enter on their own and must be accompanied by an adult aged 18 or over. One adult is required for every three children, including children who enter free of charge. There are some important precautions, so please review them before your visit.

Yes. At teamLab Planets TOKYO, you can take your time experiencing the artworks, or explore the museum while enjoying conversations and taking photos and videos. Many visitors come with friends, partners, or in groups.

Yes. teamLab Planets TOKYO can also be enjoyed on your own. It is a museum where the focus is on experiencing the artworks, and many visitors come alone.

Yes. No special knowledge of art is required. teamLab’s artworks can be enjoyed intuitively through your body.

Yes. Although closing times vary by day, teamLab Planets TOKYO is usually open until 10:00 PM. Many visitors arrive in the evening, and some combine their visit with a meal at Toyosu Senkyaku Banrai. Some artworks look different during the day and after sunset, offering a different experience depending on when you visit. Moss Garden of Resonating Microcosms - Solidified Light Color, Dusk to Dawn changes between daytime and after sunset, and glows after sunset. Forest, Wind and Light Paintings - Dusk to Dawn appears after sunset. The following venues inside teamLab Planets TOKYO are available until 9:30 PM: ・Vegan Ramen UZU Tokyo ・Glass House — Tea, Sake, and Art ・Emptiness Table — Ramen, Tea and Art Opening hours and last admission times may change, so please check the official website before your visit.

Yes. teamLab Planets TOKYO is approximately a 3-minute walk from Exit 1A of Shin-Toyosu Station, and most of the museum is indoors, making it comfortable to visit on rainy days as well as in hot or cold weather. Inside the museum, you can immerse yourself physically in the artworks and experience them with your whole body in Athletics Forest, a complex, three-dimensional space designed to encourage spatial thinking through physical movement. As most of the museum is not significantly affected by the weather, it is easy to plan a visit around your travel schedule.

teamLab Planets TOKYO is easy to incorporate into a variety of Tokyo sightseeing itineraries. It is particularly convenient to visit from Tsukiji, which is approximately a 10-minute taxi ride away. One recommended option is to visit teamLab Planets TOKYO after enjoying a meal at Tsukiji Outer Market. Many visitors also combine their visit with shopping in Ginza, visiting temples and shrines or exploring the streets of Asakusa and Ueno, or sightseeing in waterfront areas such as Odaiba. You can incorporate the art experience at teamLab Planets TOKYO into your Tokyo sightseeing plans and enjoy it together with other nearby attractions.

There are several attractions near teamLab Planets TOKYO, including Toyosu Market, Toyosu Senkyaku Banrai, Urban Dock LaLaport TOYOSU, and Toyosu Gururi Park. Visitors can enjoy a variety of experiences unique to Toyosu, from sushi and fresh seafood, casual food stalls, shopping, and leisurely walks along the waterfront.

Toyosu Market is approximately a 5-minute walk from teamLab Planets TOKYO. Toyosu Senkyaku Banrai is located next to Toyosu Market and is also within easy walking distance. Both are convenient to visit before or after teamLab Planets TOKYO. Toyosu Market is known for fresh seafood and other local specialties, while Toyosu Senkyaku Banrai offers food stalls, shopping, and foot baths. Please note that walking times may vary depending on the starting point and the entrance to the destination.

Yes. Dining and sightseeing can also be enjoyed around Toyosu before or after a visit to teamLab Planets TOKYO. For example, visitors can enjoy sushi and other seafood dishes at Toyosu Market before their visit, or stop by Toyosu Senkyaku Banrai afterwards for food stalls and foot baths. Urban Dock LaLaport Toyosu is also convenient for shopping or taking a break at a café. Please check each facility’s official website in advance for the latest opening hours and closure dates.

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